Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name and email address
• Account preferences and settings
• Content you create, including notes and insights
• Video URLs and content you process through our service
• Payment information (processed securely by Paddle)
• Usage data and analytics
• Device and browser information
• IP address and location data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Protect against fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (e.g., Paddle for payments, AI processing services)
• With YouTube API services for video processing (subject to YouTube's privacy policy)
• With analytics and monitoring services to improve our service

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Export your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service integrates with third-party services including:

• Paddle (payment processing)
• Google (authentication)
• OpenAI (AI services)
• Supabase (database)

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@viewmento.com
Website: https://viewmento.com